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We Want Your Google or Facebook Review

We've all heard other car dealerships boasting that they're the best, that they have the best customer service and they always have the lowest prices. We here at Lacombe Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we're the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they've chosen Lacombe Ford.

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Please tell us about your experience by posting a Review on Facebook!
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Shelly P – “Such a great experience. They had me in and out with my service only taking an hour. Thank you for listening that I had an important appointment that day, and ensuring I was not late for it.”

Shawn R -- “Sales experience exceeded every expectation. Andrew was excellent to deal with, and ensured I was well taken care of throughout the whole process. “

Judy C – “No improvements necessary! Marvin in parts department went out of his way to help me pick out the right tires for my truck. Cheyenne at the service desk is always an excellent help with expert advice, every time!”

Hard ARC Welding – “JT did a great job finding the right truck and keeping me updated, great job. Financing with Claire was also very easy and organized.”

Justin W – “Service Manager, Taylor has been amazing to deal with from start to finish. The service he provides at Lacombe Ford is always above and beyond. He is always quick to respond to my inquiries and if he doesn’t know the answer, he is quick to find it for me. Thank you!”

Cheryl H – “The sales team was easy to talk to, knowledgeable and patient.”

Wesley S – “Very personable experience, non pushy sales staff and very clean environment. We felt great during and after purchasing.”

Tina B – “We love driving to Lacombe for all of our vehicles we purchase as they are always a pleasure to deal with. Love the Sales Associate Dale Andersen. We have been dealing with him for years and it is always a pleasure.”

Autumn - “They were amazing and wonderful people to deal with. We needed a second opinion on a vehicle that my daughter bought and they were able to get it in right away to have a look at it and give us an honest evaluation of the car. They also found a recall on the car that they got the parts and fixed it immediately!! They were very kind and understanding and we will definitely be dealing with them again. Thank you so much to everyone there for setting our minds at ease and making it an ENJOYABLE EXPERIENCE and not leaving us wondering if we were being lied to just to make a sale! Means a lot to me and my daughter.”

Kennedi W – “Honestly everything was great! My vehicle service was finished way faster than I believed it would and the staff were all very welcoming and helpful.”

Joshua M - “The dealership was so helpful with giving me a loaner and being available to do the work. Took all of the stress out of the situation. Much appreciated and I will be looking to Lacombe ford for my next brand-new truck!”

Graham W – “Great job all around. It was an easy process and I would recommend buying from Brian.”

Darlene R - “Always an amazing experience with all departments at the dealership. I do not trust anywhere else to deal with my vehicle servicing.”

Mike Z – “Always excellent with professional personable people. Thank you!”

Gerald B – “Great sales experience, no pushy sales people which I really liked. Enjoying our new Edge. “

Grant P – “Sales experience again was over and above. Dale is great to deal with and the whole team is friendly and accommodating.”

Luis V – “Solid help all-around! Dale was able to book a time to help me and pulled up many a car for me to test drive. Thank you, Dale! Good help by the service department at Lacombe Ford also convinced me to stick with Ford. The performance of my 2014 Escape along with the CMAX Hybrid loaner convinced me to venture into the hybrid department.”

David W – “Dale, Kevin and Darren were great to deal with. They were able to answer all of my questions regarding the new vehicle and gave me a fair price on my trade-in. Claire was very personable and helped me select a warranty, maintenance and finance package that fit my needs.”

Karen A – “Service experience was awesome and the team treated me very well, with respect and I found the atmosphere to be quite inviting. Not the way I was treated at my local dealership If I am ever in need of service again, I will for sure come to Lacombe Ford.”

Judy C – “They were able to complete the repairs immediately. That was awesome! Also, Harold is an excellent technician and can fix anything!”

Douglas M – “Amanda was extremely personable, her attitude exemplified Lacombe Ford’s commitment to customer service. It is a pleasure to interact with Amanda as she remembers who you are and treats you like an associate. Lacombe Ford should be proud to have her as a front-end staff member and Ford Canada should recognize her superstar effort in ensuring that the customer needs and requests are honoured.”

Corinne M – “Whenever I have had concerns with my car it’s taken care of immediately, with no stress and a feeling of ease.”

Stephen S – “Excellent Sales Experience. Staff had truck ready to roll and walked through all the new features so I could hit the road running.”

Mark S – “My Owner Advantage Rewards paid for my service, making it affordable during these crazy times.”

Ryan B – “The service is always terrific at Lacombe Ford, that’s why I have purchased my last 6 vehicles from the dealership. The sales, finance and service departments are all top notch.”

Leenel H – “Lacombe Ford is the only dealership I know that not only puts the needs of customers first but also the community in a genuine and tangible way.”

Maria B – “With this covid-19, everything was sanitized, including the shuttle. My experience at Quick Lane was excellent. I know how much improvement because everything was excellent.”

Dennis S – “I have never experienced such genuine and amazing customer service with any other dealership ever. When we are ready to upgrade our truck to a 250 or 350, this will be the only dealership we will deal with.”

James & Connie – “Easy in and out, work was done in a reasonable time, friendly staff, clean dealership, very welcoming.”

Alberta G – “Lacombe Ford always delivers quality service. Purchasing during COVID-19 was a bit worrisome but I trusted the staff and their efforts to be diligent. We are pleased with our new vehicle.”

Vanessa G – “The customer service is always excellent. They look into any and all requests I have.”

Ryan L – “We did the entire sale (except for documents) over email. My salesperson was very positive, informative and helpful throughout the entire sales process.”

Matthew R – “The sales team was very accommodating and easy to deal with.”

Gordon F- “Excellent, painless transaction. JT and the other staff made sure this was one of the smoothest vehicle buying experiences of my life. I’ll be back to sure.”

Hans S – “Very helpful and followed COVID guidelines to keep physical distance. Work was completely quickly and well. Service was courteous and very helpful. Thank you!”

Cindy F – “They were conscious of making me feel safe due to COVID-19 and worked with my schedule.”

Kennedi W – “Everyone was very helpful and very pleasant to talk to. They were great about showing me all my options and finding the perfect vehicle for me.”

Kathleen K – “Amanda at the front desk was amazing! Had a looking into my service history and got everything changed before my maintenance plan expired. I have like I have a new car! She also got a new set of tires under the tires4life program for me which was completely hassle free.”

Donald M – “Amanda and the crew at Lacombe Ford Quick Lane are always great to deal with and take care of my service needs.”

Bradley A – “I’ve never had a better service centre. I drive 100 kms for their service and it’s worth it! They never disappoint!”

Marie L – “Servicing is always a pleasure, and well worth the drive from Leduc. I appreciate the customer service and all the precautions that are being taken with the virus.”

Stan M- “Service was excellent, now if they can stop the snow, that would be perfect. Staff re always friendly and kind to both my wife and I. Thank you.”

Judy D – “The staff always present genuinely caring and professional. I plan on continuing to us Lacombe Ford as my garage!”

Todd L – “Lacombe Ford is hands down the best I’ve ever used. The service center, shuttle driver, service tech and all other staff are amazing.”

Cheryl M – “With this covid epidemic the service department picked up my car and returned it the next day which was awesome.”

Brandon T – “Did everything I asked. Good to deal with. Always follow up to make sure they provide good service.”

Jancee H – “Britney was awesome to answer all of my questions by email after my service. My car was picked up and delivered to AFSC. Great experience! Thank you!”

Scott P – “Impressed with how you guys are able to deal with the virus and still get work done.”

Darryl H – “These guys are great. Andy and his team are the best!!”

Joseph W – “I was greeted very warmly at the service centre. The repair was done quickly. I hung out in the showroom and visited with Brian from the sales team while the work was being done. Love the whole staff there, they are all so friendly!”

Aimee F – “Your team is absolutely amazing. After my oops sliding into the garage, your staff were compassionate and understanding. I appreciate everyone at your dealership.”

Carol W – “Service recognized an additional problem and was able to fix that too with this service call. I appreciated the cleaning and attention given to COVID19 care measures.”

Phyllis B – “A great service to have our vehicle picked up right on time, delivered and wiped clean. Couldn’t have been better.”

Andrew P – “Service was great! I really appreciate the pick up and drop off service provided, makes it so much easier when I work long days. Thank you again.”

Cheryl M – “So very pleased with your team. They came and picked my vehicle up and dropped it back to me the next day. How amazing is that? Thank you.”

Dave B – “Excellent experience as it always is, thanks for keeping open and helping us who still need to get to work.”

Tim – “I am very happy with the purchase and the team I dealt with especially Azhar! He did an awesome job answering questions and helping me with the few questions I had about my vehicle. Very thorough and excellent purchasing experience.”

John S – “The team never let’s me down. Prompt service, smiling faces, and genuine people who care. That is why I continue to service my vehicle with you.”

Patrick – “Appreciate that Dale took the time to call me back right away about the Mustang I was inquiring about. Phoned other dealerships for factory order, and Lacombe Ford was the only dealer to get back to me.”

Donald C. – “Lacombe Ford has a very professional sales team. They are committed to making sure the customer is completely satisfied no matter what. They found the vehicle I wanted and made the purchasing experience a pleasure.”

Vincent M – “They were quick at getting back to me to confirm the appointment and make sure the use of a rental vehicle was convenient and organized before I arrived. The customer service was very cordial.”

Brook W – “The team at Lacombe Ford always does a great job with my vehicle. The service is fast and efficient. No problems here. Thank you!”

Colin T – “Simple-quick, same day service with minimal hassle!”

Waymore Entertainment – “Everything was excellent. I was greeted upon arrival and the loaner car was ready to go. It was quick and easy on arrival and departure.”

Kimberly S – “They went above and beyond with the experience. I showed up shortly before closing on Friday. I was just going to take a quick look and go back the next day, but they assured me that it was no trouble and were there 2 hours after closing finalizing everything so I could pick up my new SUV after work a couple of days later. I will absolutely refer my friends and family there next time they need a new car. Also, I have been getting my last Ford serviced at Lacombe Ford for the last few years so I did not an introduction to the service team.”

Justin – “Every visit to Lacombe Ford has been 5 star, couldn’t be happier!”

Tyler – “ My experiences with Lacombe Ford have always been amazing. I have dealt there for just over 2 years, and never have had a poor experience. Thank you to your team for the fast and courteous service!”

Matthew – “The entire experience was excellent. I would like to extend my appreciation to one individual for sure, Ashley. Not only on Saturday, but on another day she ensured I was notified of additional work needing to be completed. She was awesome to deal with!.”

Daniel M – “Nothing to improve. It was very quick and everyone was very pleasant, waiting room was clean and comfortable. Nice snacks and drinks for customers.”

Cory V. – “The whole experience was pretty amazing to say the least. Pretty happy with my F350 Super Duty so far. Can’t wait to see how it tows my trailer.”

Kevin W - “Everybody was friendly and helpful, and the work was done with a high level of care.”

Jesse S- “I like how there was no pressure. They found me what I was looking for and didn’t try to stray my attention to another vehicle that I wouldn’t have been interested in.”

Cassandra M – “Everything was great and was done quickly. Definitely will be back!”

Brett W – “Customer service is always excellent. All my concerns were addressed directly and everything was satisfied.”

Myles A.“The sales and all staff were excellent and went above and beyond to make sure the process went smooth and the accessories and options were put on properly. Thanks!”

Tyson D – “Very friendly technicians, very knowledgeable to all my questions. I would highly recommend.”

Jared M – “My experience with your Quick Lane was great. I really appreciate your atmosphere which helped as I had my toddler with me. I feel very confident in sending my wife in to have the vehicle serviced as the front counter staff were polite and genuine. Thanks for the excellent service.”

Jessica L – Amazing staff that are honest and assisted me when I needed help with my truck. Thank you Lacombe Ford.”

Helge T – “Great work and so very friendly!”

Tony M – Very much appreciated the non pressure approach when purchasing. JT was very friendly, knowledgeable and helpful.”

Jesse T – “My purchasing experience exceeded all my expectations. Dale was great in listening to me and getting me the car we were looking for.”

Randy B – “ Sales experience was painless and easy. Sales team was professional and helped me with my trade in. Loyal customer, and will continue to deal and recommend Lacombe Ford.”

Kevin D – “My daughter brough in her car and said everything went well, work was completed on time and staff were friendly and helpful. Pretty much what I have come to expect from Lacombe Ford.”

Pamela K – “Very courteous, diagnosed the problem quickly. Ordered parts and fixed the car. Service was great!”

Earl J – “I chose to wait for my vehicle, the service was prompt and professional! Keep up the good work!”

Timberwolf Truss – “Low pressure sales and no pricing games when it came to trade-in value versus vehicle pricing. The Salesperson was able to tell me what my trade-in was worth no matter what vehicle I chose to buy.”

Alvin G – “Dale was helpful and quick to reply on all my inquiries.”

Tonielle S – “Andrew was great, very helpful and explained all the technologies of the vehicle. Great experience!”

Lynn M – “Service was exceptional. The staff in your Quick Lane a pleasant and always eager to help when needed. “

Lawrence A – “Service team is very professional and work around my schedule when my car needs service. Snacks and a friendly atmosphere keep me coming back.”

Kevin S – “Everything was great with my purchasing experience. Brian was easy to deal with and he took the time to show us multiple options and found us the truck we wanted.”

Donna T. – “I dealt with Dale Andersen and he made me feel that his primary goal was to find a truck that would best meet my requirements. Dale found one for me at the Drayton Valley dealership but when his crew went to pick it up, they found somebody had run into it damaging a headlight and around the headlight. When I said I would not feel comfortable buying this truck, Dale went to work and found me another truck with a few extra options. Concerning trust in the team, I dealt with Dale mainly but Claire did the paperwork and outlined the warranty and service options and I have no reason to question their integrity.”

JT Consulting – “When you walk into the front office, they greet you by name. I needed the truck serviced before heading back to work on Monday, they slid my truck in and had the crew work on it immediately.”

Gregory C. – “The salesman actually listened to us and what we wanted. Didn’t push items/extras that we didn’t want. It was refreshing!”

Christopher M. - “Lacombe Ford always has my business. My last experience was the best I have ever had. Made room during the day for my wife’s truck. Amazing team you guys have there.”

James B - “Sales experience was fantastic, they listened to what I wanted and didn’t force things I was not interested in. I highly recommend friends to come and see you guys!”

Thomas S – “Excellent, professional service. Tell all my friends to come in and see you.”

Brad E – Excellent experience with no improvement needed by your team. Well worth the drive in from Rimbey!”

James B – “Great sales experience, with no pressure. Friendly staff who actually stop and talk to you. Highly recommend Lacombe Ford. “

Kevin D. – “Vehicle was in for winter tire swap, tech noticed brakes were bad, they went above and beyond to complete repairs on a weekend, and even managed a courtesy vehicle when the shuttle was unavailable.”

Tracy O - " Thank you so much! It was a very good job. I am happy to be rid of the dirt and grime! Kuddos to you and your team."

Murray E – “Ashley and Andrew, where great. I appreciated that everyone was up front and honest.”

Josh M – “Purchase experience was excellent! Friendly atmosphere, they cared and let me look and choose the options that were best with me. No pushiness, fair price and would highly recommend others to come to Lacombe Ford. Looking forward to getting to know the whole team.”

Erin K – “Awesome customer service, fit me in at the end of the day and let me know exactly what was wrong with my Escape.”

Josh M – “JT helped me purchase my truck. He did an excellent job at making me feel comfortable. Really enjoyed his experience and knowledge on the product. Excellent customer service by all, thank you!”

Tracy O - " Thank you so much! It was a very good job. I am happy to be rid of the dirt and grime! Kuddos to you and your team."

Melodie S – “I use the Quick Lane and I have the full service package. I always have excellent service at the Quick Lane and I do like the ease of options to book in by phone or with the app.”

Mary M – “Sales experience was easy, staff helpful and professional. Recommend everyone to come in and see for themselves.”

John P – “Sales experience was very relaxed and non pressure. Salesperson was knowledgeable, and answered all our questions.

Mary-Ann M – “Andrew and team were very helpful in looking for the right vehicle that suits my limited budget. Excellent service. Highly recommend.”

Shannon and Evan W – “We are very happy with the entire sales team that helped us. Kevin is great at helping us to make the right choice. Brian is excellent at showing how to use all the features and Claire helped us get the numbers to work! What a great team! Thank you. We are very happy with our new Ford 150 and I enjoy my Ford Edge titanium everyday. Best vehicle I've ever had! We look forward to seeing you all again soon and will recommend Lacombe Ford to our family and friends!”

Leah K – “. My experiences with the Lacombe Ford Service Team over the past 10 years has always been excellent! I'm so pleased to receive such fantastic customer service and great workmanship on my vehicle!”

Don H – “Another amazing experience with your service team! Very much appreciate the thoroughness taken to ensure my family and I are safe on the road.”

Amanda G – “The ladies at the front desk assisting me with getting booked for the oil change were very personable and honest. The shuttle took me to work, the driver was there waiting for me on time, she was also very personable. Great service, I will be returning.”

Tracey B – “Keven Kurta and JT were amazing! They took the time to work with my budget yet provide me what I needed to still work!”

Betty M – “Service team is amazing and the service is always fabulous. Informative information about my vehicle is always provided, and I trust the service I receive. “

David M – “Service is always simple and easy with the team here at Lacombe Ford. Thank you.”

Aida K – “I was very happy with my purchase experience. No room for improvement. It was easy, I told Brian what I wanted, he found the truck, we picked it up. 5 STAR experience, and everyone should come and see your team.”

Becky H – “This was the best sales experience I have had with a dealership. They gave me more information regarding my new vehicle than I had ever gotten from the dealership I previously dealt with for the past 15 years and 7 vehicle purchases. I have and will continue to recommend the sales team at Lacombe Ford. I began dealing with Lacombe Quick Lane after many issues with another Ford dealership.”

Edward H – “Great people to work with. Treat me like family. This was the 6th unit from them and I have always had great service. Dale Andersen is a wonderful salesman.”

Tina L – “The whole team at Lacombe Ford is amazing. Special shout out to the whole team involved in my recent purchase. But it all stems from the management down on how a business is run. Special thanks to Darren. JT was awesome to deal with as well. Highly recommend anyone looking for a new vehicle to stop by Lacombe Ford.”

Bryan A – “Dale Andersen was very knowledgeable and knew exactly what we wanted. Claire Lambert was terrific handling the financing end of things. Once again another pleasant experience dealing with Lacombe Ford.”

Peggy P – “I always receive great service from Lacombe Ford, while getting an oil change they found a rear leak, I booked an appointment to get it fixed and they found and additional problems, which they fixed, if it was not for them finding the rear leak there may have been more damage to my vehicle or even the persons in my vehicle. I will continue bringing my vehicle to Lacombe Ford.”

Shannon E – “I recently took my Edge to Lacombe Ford and had excellent customer service from Taylor. He was pleasant and efficient. Harold did the work on my edge and I was very happy with the results.”

Kathleen L – “I must say Amanda is extraordinary and has been on each occasion I have worked with her. She is an amazing asset to your company. In addition, your maintenance team has my 16 year old Explorer running like new, so my thanks to the unsung heroes in the shop. I truly appreciate your follow up so, yes, a 5 star experience and kudos to all.”

James N – “Service was excellent all around as it always is.”

Kim D – “The service team is great. They are always quick to get me booked in and complete the work in a timely manner.”

Dorothy A – “Thank you all so much for the outstanding courtesy I always received from the staff at Lacombe Ford for the last 20 years.”

Jared L – “Everyone that was part of the vehicle purchase from Lacombe Ford went above and beyond to help make sure that I purchased the vehicle I wanted. They spent a lot of time looking for a truck that had all the features I wanted, they were honest and accurate in the assessment of my trade in, and they also made the paperwork process as streamlined as possible in order to get me into my truck within a day of starting the process.”

Melodie H – “Fixed the problem quickly, ahead of the schedule given. Pleasant, easy to deal with.”

Wayne S - “Today was a great visit at Lacombe Ford. The problem was diagnosed and fixed in a quick and professional manner. Much of my concern was quickly addressed and I feel a lot better about the experience.”

Evan W – “ So very pleased with my sales experience. This was my 3rd vehicle and I cannot say how fired up I am to recommend Lacombe Ford. Best customer service, best people and best price. Up front and honest people at your dealership! Thank you.

Dianna F – “This was the first oil change on our 2019 Escape, we are very pleased with the service from Lacombe Ford. The staff are knowledgeable and very friendly, totally accommodating. I highly recommend Lacombe Ford to all my family and friends, thank you for your friendly professional service.”

Steven D - “ I was very happy with the service received. So convenient that you have a shuttle service and that I could have a chocolate bar if he wanted. These are the things that keep me coming back so that should speak for itself.”

Grace S – “Never a bad experience with all my dealing with Lacombe Ford. Friendly staff, and a great atmosphere..”

Lori M - "I Appreciate you taking the time to check in, all was awesome as usual with our service. Done professional work completed in a timely manner. Thank you!"

Brady O – “Service was amazing! I appreciated your friendly atmosphere and look forward to bringing our vehicles to you again. “

Jessica B – “Sales experience went very well. The whole sales team was helpful from the moment we walked in to the time we left. Thank you!!”

David C – “Great people to deal with, especially JT Park who went the extra mile to get the deal I wanted.”

Douglas M – “Amanda and the staff at Lacombe Ford Quick Lane go above and beyond to accommodate my service requests. The service is always done on time and as requested with a personal touch that makes me feel as if I am a valued customer.”

June J - “Everyone was very nice and especially Amanda who went out of her way to make sure I was comfortable and well informed about the work being done! "

Trever S - “Ally did an amazing job. I used to work as a manager in the automotive industry and the advisor had a couple tough issues she was dealing with. She kept her cool and did a stellar job! Recently moved here and will definitely be buying my next vehicle with Lacombe Ford.”

Elisa D – “My husband negotiated everything over the phone, including our trade in, which was so nice. I ended up picking the vehicle up by myself with 3 kids in tow. All the staff and especially ours salesman Brian went out of their way to keep the kids entertained while I signed the paperwork, etc. Brian went through the vehicle with me and all its features, and didn't stop when we left. He sent me info on other features of the vehicle and got me set up with someone to help with aftermarket stuff we wanted. Claire in finance was super helpful and not pushy with all the extras that could be added to our final bill. She was informative and very accommodating. Brian (and all the staff) at Lacombe Ford were quite personable and very helpful. We will definitely be coming back for future vehicle purchases.”

Maddcon Tech Services – “I arrived early for my appointment and they were able to start on it right away. Service adviser was very helpful explaining everything. She was also able to get me a detail. Everything went very smooth and exceeded my expectations.”

Brandon Z - " The service was top notch as always, and I have and will continue to always recommend Lacombe Ford to everyone I know."

Lori M - "I Appreciate you taking the time to check in, all was awesome as usual with our service. Done professional work completed in a timely manner. Thank you!"

Brady O – “Service was amazing! I appreciated your friendly atmosphere and look forward to bringing our vehicles to you again. “

Jessica B – “Sales experience went very well. The whole sales team was helpful from the moment we walked in to the time we left. Thank you!!”

David C – “Great people to deal with, especially JT Park who went the extra mile to get the deal I wanted.”

Douglas M – “Amanda and the staff at Lacombe Ford Quick Lane go above and beyond to accommodate my service requests. The service is always done on time and as requested with a personal touch that makes me feel as if I am a valued customer.”

June J - “Everyone was very nice and especially Amanda who went out of her way to make sure I was comfortable and well informed about the work being done! "

Wayne S - “Today was a great visit at Lacombe Ford. The problem was diagnosed and fixed in a quick and professional manner. Much of my concern was quickly addressed and I feel a lot better about the experience.”

Evan W – “ So very pleased with my sales experience. This was my 3rd vehicle and I cannot say how fired up I am to recommend Lacombe Ford. Best customer service, best people and best price. Up front and honest people at your dealership! Thank you.

Dean B – “I was impressed with the professionalism I experienced with the staff. From initially entering the shop until we left we were treated excellent.”

Kristy C – “I couldn’t believe how wonderful the employees were. I had a terrible experience at another Ford dealership that same day and these guys made all the difference. They were fantastic!”

Scott E - “Excellent experience for my first time in. Your service team kept in contact and was very thorough when explaining all that was completed and done. Will definitely be coming back. “

Ed R – “ My experience with your Quick Lane was exceptional. You came as a referral from my neighbor in Blackfalds. I have more work needing to be completed and will be back to deal with you team.”

Greg N – “Sales experience was great! J.T. was excellent to deal with and was able to answer all questions and provide information as needed. Will highly recommend others to come and see you.”

Bruce D – "We have dealt with our Sales representative, Brian Kalev for years and he always does the best job he can for us. We never worry about any surprises because we know Brian and the rest of the staff at Lacombe Ford are always available should anything come up. We had some busy days around the time of pickup and everyone was so helpful working around our schedule. As always, it was a great experience."

Dale C – "I bought my 2012 F150 from Lacombe Ford. It is the best vehicle I have ever owned. Lacombe Ford has always given me excellent service and has excellent parts. Lacombe Ford is the best vehicle and service place I have ever come across in Canada. I have zero complaints. Lacombe Ford is the best in the business."

Douglas M – "Ford service at Lacombe Ford always meets or exceeds my expectations. Harold Hutchison is always available to answer any and all questions that we may have on both our Ford vehicles. I recommend this dealership to all my friends."

Barb R – First time customer "The service I received while in was exceptional. I especially like the added touch of having snacks for customers to help with the wait times that sometimes occur. Amanda was very helpful and kept me informed while my vehicle was in and answered all my questions. Thank you for a great experience, I will definitely be back."

Dan S – "Although I believe I already had my mind made up on what truck I wanted before the salesperson approached me. Tristan was very helpful in explaining some of the features and benefits that I wasn't aware of. He was even nice enough to let me take the truck overnight which greatly helped me as my vehicle was having issues and I needed to pick up my granddaughter. No other dealership I visited (one other Ford and a Dodge) even hinted that I could take a vehicle overnight. The service from Lacombe Ford was exceptional."

Darlene S – "What went particularly well is that our salesperson was not pushy. I hate when you go to buy a vehicle and you feel somewhat pushed into a deal. This is the first time in a very long time when purchasing a vehicle that I didn't feel pressured. Andrew James was very accommodating and a very pleasant person to deal with during our decision making and purchase. I would gladly recommend him to family and friends. I am very happy with the Explorer and it's color! I can not think of any thing that could be improved upon."

Myrna V - "The purchasing experience was so relaxed and enjoyable. My sales person was patient with me and ensured I had all the information needed in deciding what I wanted. Thank you, Lacombe Ford."

Ted H - "The technician went over and above to assist with my problem, I also appreciated the Service Advisor and how she communicated with me in the repairs of my vehicle. Will definitely be back to Lacombe Ford."

Armand D – "We are very pleased with their service. Sales, Service, Financing… all members of those groups are excellent. We are in the process of buying another SUV and the customer service of keeping us in the loop regarding the arrival of our vehicle has been great."

Keith R – "The service repairs went excellent. I appreciate how the team kept me up to date on the repairs and following up with me when it was completed. Having the mechanic personally come out and explain what was completed was also an added surprise. A very professional team. "

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