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We Want Your Google or Facebook Review

We've all heard other car dealerships boasting that they're the best, that they have the best customer service and they always have the lowest prices. We here at Lacombe Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we're the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they've chosen Lacombe Ford.
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Please tell us about your experience by posting a Review on Facebook!
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Please tell us about your experience by posting a Review on Google!
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Kevin D. – “Vehicle was in for winter tire swap, tech noticed brakes were bad, they went above and beyond to complete repairs on a weekend, and even managed a courtesy vehicle when the shuttle was unavailable.”

Tracy O - " Thank you so much! It was a very good job. I am happy to be rid of the dirt and grime! Kuddos to you and your team."

Murray E – “Ashley and Andrew, where great. I appreciated that everyone was up front and honest.”

Josh M – “Purchase experience was excellent! Friendly atmosphere, they cared and let me look and choose the options that were best with me. No pushiness, fair price and would highly recommend others to come to Lacombe Ford. Looking forward to getting to know the whole team.”

Erin K – “Awesome customer service, fit me in at the end of the day and let me know exactly what was wrong with my Escape.”

Josh M – “JT helped me purchase my truck. He did an excellent job at making me feel comfortable. Really enjoyed his experience and knowledge on the product. Excellent customer service by all, thank you!”

Tracy O - " Thank you so much! It was a very good job. I am happy to be rid of the dirt and grime! Kuddos to you and your team."

Melodie S – “I use the Quick Lane and I have the full service package. I always have excellent service at the Quick Lane and I do like the ease of options to book in by phone or with the app.”

Mary M – “Sales experience was easy, staff helpful and professional. Recommend everyone to come in and see for themselves.”

John P – “Sales experience was very relaxed and non pressure. Salesperson was knowledgeable, and answered all our questions.

Mary-Ann M – “Andrew and team were very helpful in looking for the right vehicle that suits my limited budget. Excellent service. Highly recommend.”

Shannon and Evan W – “We are very happy with the entire sales team that helped us. Kevin is great at helping us to make the right choice. Brian is excellent at showing how to use all the features and Claire helped us get the numbers to work! What a great team! Thank you. We are very happy with our new Ford 150 and I enjoy my Ford Edge titanium everyday. Best vehicle I've ever had! We look forward to seeing you all again soon and will recommend Lacombe Ford to our family and friends!”

Leah K – “. My experiences with the Lacombe Ford Service Team over the past 10 years has always been excellent! I'm so pleased to receive such fantastic customer service and great workmanship on my vehicle!”

Don H – “Another amazing experience with your service team! Very much appreciate the thoroughness taken to ensure my family and I are safe on the road.”

Amanda G – “The ladies at the front desk assisting me with getting booked for the oil change were very personable and honest. The shuttle took me to work, the driver was there waiting for me on time, she was also very personable. Great service, I will be returning.”

Tracey B – “Keven Kurta and JT were amazing! They took the time to work with my budget yet provide me what I needed to still work!”

Betty M – “Service team is amazing and the service is always fabulous. Informative information about my vehicle is always provided, and I trust the service I receive. “

David M – “Service is always simple and easy with the team here at Lacombe Ford. Thank you.”

Aida K – “I was very happy with my purchase experience. No room for improvement. It was easy, I told Brian what I wanted, he found the truck, we picked it up. 5 STAR experience, and everyone should come and see your team.”

Becky H – “This was the best sales experience I have had with a dealership. They gave me more information regarding my new vehicle than I had ever gotten from the dealership I previously dealt with for the past 15 years and 7 vehicle purchases. I have and will continue to recommend the sales team at Lacombe Ford. I began dealing with Lacombe Quick Lane after many issues with another Ford dealership.”

Edward H – “Great people to work with. Treat me like family. This was the 6th unit from them and I have always had great service. Dale Andersen is a wonderful salesman.”

Tina L – “The whole team at Lacombe Ford is amazing. Special shout out to the whole team involved in my recent purchase. But it all stems from the management down on how a business is run. Special thanks to Darren. JT was awesome to deal with as well. Highly recommend anyone looking for a new vehicle to stop by Lacombe Ford.”

Bryan A – “Dale Andersen was very knowledgeable and knew exactly what we wanted. Claire Lambert was terrific handling the financing end of things. Once again another pleasant experience dealing with Lacombe Ford.”

Peggy P – “I always receive great service from Lacombe Ford, while getting an oil change they found a rear leak, I booked an appointment to get it fixed and they found and additional problems, which they fixed, if it was not for them finding the rear leak there may have been more damage to my vehicle or even the persons in my vehicle. I will continue bringing my vehicle to Lacombe Ford.”

Shannon E – “I recently took my Edge to Lacombe Ford and had excellent customer service from Taylor. He was pleasant and efficient. Harold did the work on my edge and I was very happy with the results.”

Kathleen L – “I must say Amanda is extraordinary and has been on each occasion I have worked with her. She is an amazing asset to your company. In addition, your maintenance team has my 16 year old Explorer running like new, so my thanks to the unsung heroes in the shop. I truly appreciate your follow up so, yes, a 5 star experience and kudos to all.”

James N – “Service was excellent all around as it always is.”

Kim D – “The service team is great. They are always quick to get me booked in and complete the work in a timely manner.”

Dorothy A – “Thank you all so much for the outstanding courtesy I always received from the staff at Lacombe Ford for the last 20 years.”

Jared L – “Everyone that was part of the vehicle purchase from Lacombe Ford went above and beyond to help make sure that I purchased the vehicle I wanted. They spent a lot of time looking for a truck that had all the features I wanted, they were honest and accurate in the assessment of my trade in, and they also made the paperwork process as streamlined as possible in order to get me into my truck within a day of starting the process.”

Melodie H – “Fixed the problem quickly, ahead of the schedule given. Pleasant, easy to deal with.”

Wayne S - “Today was a great visit at Lacombe Ford. The problem was diagnosed and fixed in a quick and professional manner. Much of my concern was quickly addressed and I feel a lot better about the experience.”

Evan W – “ So very pleased with my sales experience. This was my 3rd vehicle and I cannot say how fired up I am to recommend Lacombe Ford. Best customer service, best people and best price. Up front and honest people at your dealership! Thank you.

Dianna F – “This was the first oil change on our 2019 Escape, we are very pleased with the service from Lacombe Ford. The staff are knowledgeable and very friendly, totally accommodating. I highly recommend Lacombe Ford to all my family and friends, thank you for your friendly professional service.”

Steven D - “ I was very happy with the service received. So convenient that you have a shuttle service and that I could have a chocolate bar if he wanted. These are the things that keep me coming back so that should speak for itself.”

Grace S – “Never a bad experience with all my dealing with Lacombe Ford. Friendly staff, and a great atmosphere..”

Lori M - "I Appreciate you taking the time to check in, all was awesome as usual with our service. Done professional work completed in a timely manner. Thank you!"

Brady O – “Service was amazing! I appreciated your friendly atmosphere and look forward to bringing our vehicles to you again. “

Jessica B – “Sales experience went very well. The whole sales team was helpful from the moment we walked in to the time we left. Thank you!!”

David C – “Great people to deal with, especially JT Park who went the extra mile to get the deal I wanted.”

Douglas M – “Amanda and the staff at Lacombe Ford Quick Lane go above and beyond to accommodate my service requests. The service is always done on time and as requested with a personal touch that makes me feel as if I am a valued customer.”

June J - “Everyone was very nice and especially Amanda who went out of her way to make sure I was comfortable and well informed about the work being done! "

Trever S - “Ally did an amazing job. I used to work as a manager in the automotive industry and the advisor had a couple tough issues she was dealing with. She kept her cool and did a stellar job! Recently moved here and will definitely be buying my next vehicle with Lacombe Ford.”

Elisa D – “My husband negotiated everything over the phone, including our trade in, which was so nice. I ended up picking the vehicle up by myself with 3 kids in tow. All the staff and especially ours salesman Brian went out of their way to keep the kids entertained while I signed the paperwork, etc. Brian went through the vehicle with me and all its features, and didn't stop when we left. He sent me info on other features of the vehicle and got me set up with someone to help with aftermarket stuff we wanted. Claire in finance was super helpful and not pushy with all the extras that could be added to our final bill. She was informative and very accommodating. Brian (and all the staff) at Lacombe Ford were quite personable and very helpful. We will definitely be coming back for future vehicle purchases.”

Maddcon Tech Services – “I arrived early for my appointment and they were able to start on it right away. Service adviser was very helpful explaining everything. She was also able to get me a detail. Everything went very smooth and exceeded my expectations.”

Brandon Z - " The service was top notch as always, and I have and will continue to always recommend Lacombe Ford to everyone I know."

Lori M - "I Appreciate you taking the time to check in, all was awesome as usual with our service. Done professional work completed in a timely manner. Thank you!"

Brady O – “Service was amazing! I appreciated your friendly atmosphere and look forward to bringing our vehicles to you again. “

Jessica B – “Sales experience went very well. The whole sales team was helpful from the moment we walked in to the time we left. Thank you!!”

David C – “Great people to deal with, especially JT Park who went the extra mile to get the deal I wanted.”

Douglas M – “Amanda and the staff at Lacombe Ford Quick Lane go above and beyond to accommodate my service requests. The service is always done on time and as requested with a personal touch that makes me feel as if I am a valued customer.”

June J - “Everyone was very nice and especially Amanda who went out of her way to make sure I was comfortable and well informed about the work being done! "

Wayne S - “Today was a great visit at Lacombe Ford. The problem was diagnosed and fixed in a quick and professional manner. Much of my concern was quickly addressed and I feel a lot better about the experience.”

Evan W – “ So very pleased with my sales experience. This was my 3rd vehicle and I cannot say how fired up I am to recommend Lacombe Ford. Best customer service, best people and best price. Up front and honest people at your dealership! Thank you.

Dean B – “I was impressed with the professionalism I experienced with the staff. From initially entering the shop until we left we were treated excellent.”

Kristy C – “I couldn’t believe how wonderful the employees were. I had a terrible experience at another Ford dealership that same day and these guys made all the difference. They were fantastic!”

Scott E - “Excellent experience for my first time in. Your service team kept in contact and was very thorough when explaining all that was completed and done. Will definitely be coming back. “

Ed R – “ My experience with your Quick Lane was exceptional. You came as a referral from my neighbor in Blackfalds. I have more work needing to be completed and will be back to deal with you team.”

Greg N – “Sales experience was great! J.T. was excellent to deal with and was able to answer all questions and provide information as needed. Will highly recommend others to come and see you.”

Bruce D – "We have dealt with our Sales representative, Brian Kalev for years and he always does the best job he can for us. We never worry about any surprises because we know Brian and the rest of the staff at Lacombe Ford are always available should anything come up. We had some busy days around the time of pickup and everyone was so helpful working around our schedule. As always, it was a great experience."

Dale C – "I bought my 2012 F150 from Lacombe Ford. It is the best vehicle I have ever owned. Lacombe Ford has always given me excellent service and has excellent parts. Lacombe Ford is the best vehicle and service place I have ever come across in Canada. I have zero complaints. Lacombe Ford is the best in the business."

Douglas M – "Ford service at Lacombe Ford always meets or exceeds my expectations. Harold Hutchison is always available to answer any and all questions that we may have on both our Ford vehicles. I recommend this dealership to all my friends."

Barb R – First time customer "The service I received while in was exceptional. I especially like the added touch of having snacks for customers to help with the wait times that sometimes occur. Amanda was very helpful and kept me informed while my vehicle was in and answered all my questions. Thank you for a great experience, I will definitely be back."

Dan S – "Although I believe I already had my mind made up on what truck I wanted before the salesperson approached me. Tristan was very helpful in explaining some of the features and benefits that I wasn't aware of. He was even nice enough to let me take the truck overnight which greatly helped me as my vehicle was having issues and I needed to pick up my granddaughter. No other dealership I visited (one other Ford and a Dodge) even hinted that I could take a vehicle overnight. The service from Lacombe Ford was exceptional."

Darlene S – "What went particularly well is that our salesperson was not pushy. I hate when you go to buy a vehicle and you feel somewhat pushed into a deal. This is the first time in a very long time when purchasing a vehicle that I didn't feel pressured. Andrew James was very accommodating and a very pleasant person to deal with during our decision making and purchase. I would gladly recommend him to family and friends. I am very happy with the Explorer and it's color! I can not think of any thing that could be improved upon."

Myrna V - "The purchasing experience was so relaxed and enjoyable. My sales person was patient with me and ensured I had all the information needed in deciding what I wanted. Thank you, Lacombe Ford."

Ted H - "The technician went over and above to assist with my problem, I also appreciated the Service Advisor and how she communicated with me in the repairs of my vehicle. Will definitely be back to Lacombe Ford."

Armand D – "We are very pleased with their service. Sales, Service, Financing… all members of those groups are excellent. We are in the process of buying another SUV and the customer service of keeping us in the loop regarding the arrival of our vehicle has been great."

Keith R – "The service repairs went excellent. I appreciate how the team kept me up to date on the repairs and following up with me when it was completed. Having the mechanic personally come out and explain what was completed was also an added surprise. A very professional team. "

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